Suve Healthcare

SUVE Healthcare is a provider of health care equipment, specialising in disability lifting slings for both children and adults, allowing greater opportunities to experience travel and accessing restricted spaces.

Nec Temere Pty Ltd

SUVE Healthcare is a provider of innovative health care equipment that offers real solutions to a range of mobility issues.  Our ProMove disability sling is a travel-friendly transfer/lifting 'seat' that reduces the risk of injury to both individual and carer.  Our emergency equipment specialises in the safe evacuation of immobile individuals from buildings.  With extensive experience as a physiotherapist in a range of industries, SUVE HEALTHCARE, is perfectly positioned to work with you to understand your industry or personal needs and provide meaningful solutions.

SUVE Healthcare

E: simon@suve.com.au

M: 0408 101 684

PO BOX 5407
Kenmore East, Brisbane QLD 4069.

DOMESTIC SHIPPING

Dispatching

Suve Healthcare dispatches its orders from Brisbane, Australia.  We aim to process and dispatch within 24 hours (Mon-Fri) of receiving an order.

Postage Charges

Postage charges are calculated at Bcause checkout (before payment) based on the weight of order and postcode.

Delivery Instruction

If there is a 'Delivery Instruction' of a general nature (eg where to place product), please leave this on checkout.  

Packaging

We try to use environmentally responsible packaging where we can.  Your new product will be protected with upcycled, biodegradable or recyclable packaging.  Our bubble wrap is biodegradable unless we have upcycled from one of our suppliers.

Australia Post Estimated Delivery

Destination

Estimated Delivery Time After Dispatch

Brisbane

Up to 2 days

Other Capital Cities

3-6 days

Regional Locations

Up to 6 days

 

Fully trackable - a tracking number will be emailed to you once you have placed your order.  You can enter this on Australia Post website auspost.com.au/parcels-mail/track.html#/track

 

DOMESTIC RETURNS 

If you have a problem with the product you ordered please complete the contact us page or simply email deb@suve.com.au within 14 business days of receiving the product. If possible, include a contact phone number so we can speed up the process. We are here to assist in coming to a fair solution and will evaluate your return request promptly.

Refund or replacements are granted only when the product has been received by us in acceptable condition (we advise re-using the padding provided or a substitute). Please note that you will need to organise shipping and incur its associated costs, only if the return is the result of a change of mind.

If Suve Healthcare has supplied you with the wrong product please email us as soon as you can.  We will promptly send you the correct product or credit you with a refund once we receive the returned product.  Shipping costs incurred by you will also be refunded or credited towards your new purchase.  If you think the product has been damaged then notify us promptly.  We do not send damaged goods, so the decision to exchange a product will be at our sole discretion. 

 

Return Address:

Suve Healthcare

PO BOX  5407
Kenmore East, QLD  4069
Australia

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