Pacific Vision International

Pacific Vision International provides a range of quality and innovative assistive technology for people with low vision or who are blind. We are a leading provider of hardware and software for blind and sight impaired technology users. With over 100 years of combined experience in the field of low vision and blindness we are able to use our knowledge to ensure that we provide you with the best equipment solution for your leisure, education and working needs.

Barry Burgess started the business in 2002 as a Sole Trader. The business grew rapidly and in July 2003 the business became a registered company with Lynda Burgess joining as an official business partner.  They started the business by working from their private residence and in 2007 Pacific Vision purchased business premises in Christchurch which they currently operate from.

Since those early days the business has expanded and we now sell products in the Australia, Philippines, Pacific Islands, New Zealand, Singapore, Malaysia and Indonesia.

Their original goal in 2002 was to achieve a business where their clients will have confidence in their integrity and reliability.  We are achieving this by providing timely service at realistic prices.

Pacific Vision is a leading provider of hardware and software for blind and sight impaired technology users. We travel the world to source the best products that support people with low vision. Everything we sell is specifically designed to improve life at work, study and home.

"We are one of the biggest companies in our field, have the widest range of products and we believe we offer you the best service and competitive pricing".

We continually search for new and innovative equipment, enabling us to offer the best choice to our customers. Customer feedback is welcome and we pass on constructive ideas to our suppliers to factor into new products and designs.

Tel: 1800 756 849

Email: office@pacificvision.com.au

Return Policy

Can I return an item?

If you wish to return a product purchased form Pacific Vision International that is faulty you can request a return by contacting us at office@pacificvision.com.au or call us on 1800 756 849. For all Pacific Vision products, you have up to fourteen (14) calendar days from the time you received your item(s) to initiate a return

Software items are ineligible for a return.

How to return:

To return your item(s) to Pacific Vision International, you must contact the Geelong office to get a Return Material Authorization (RMA) number, and return shipping instructions.

Make sure to write down the (RMA) number that you have been given, on the box you are sending to us.

Then return the items(s), we will assess your product and contact you regarding your options.

The Geelong office is open from Monday to Friday from 8.30 to 16.00.

Technical problems with your new product:

If you are having trouble with your new product, email us at office@pacificvision.com.au and we will put you in contact with the appropriate person.

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Pacific Vision Geelong

199 Moorabool St, Geelong, VIC, 3220, Australia

03 5298 1111

Open today: 8:30am - 4pm

  • Mon, 8:30am - 4pm
  • Tue, 8:30am - 4pm
  • Wed, 8:30am - 4pm
  • Thu, 8:30am - 4pm
  • Fri, 8:30am - 4pm
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