Learning the lingo

Why is it important to understand the language of the NDIS?

  • The NDIS can be complex and for some people, hard to understand. There are terms in the scheme you may not have heard before.
  • If you are unsure of something, don’t worry, you’re not alone.
  • Learning the words and phrases used throughout the NDIS journey will help you get a better understanding of the NDIS.

Here are some of the key terms associated with the NDIS:

Someone who provides personal care, support and help to a person with disability and is not contracted as a paid or voluntary worker, often a family member or guardian.

Local Area Coordinators (LAC)
LACs are local organisations working in partnership with the NDIA, to help participants, their families and carers access the NDIS. LACs will help participants write and manage their plans and connect participants to mainstream services and local and community-based supports.

National Disability Insurance Agency. The Commonwealth government organisation administering the NDIS.

National Disability Insurance Scheme. A new way of providing support for Australians with disability, their families and carers.

Funded supports
Supports the NDIS pays for through a participant’s plan. These supports must be reasonable and necessary.

Service Provider
Someone who has products or services to help participants achieve the goals in their plan. Participants can choose their providers and change providers at any time; this is also known as choice and control.

myplace is a secure website portal on the Australian Government’s myGov website where you or a nominee can access your NDIS information and view current or past plans.

Things a participant wishes to do or achieve in the future, with the help of the NDIS.

Things to help a person undertake daily life activities and enable them to participate in the community and reach their goals.

Service agreement
A written agreement detailing how the services of a provider will be administered and paid for

Here is a more exhaustive glossary

If you are a carer; Carers Australia NDIS Glossary may be a helpful resource!